On October 14th, 2013, Wolong outstanding employee activities smoothly in September, business a reception Ding Ningning won this month's sales champion again. Now let us share with the unknown story behind the champion.
For honor to won this month sales champion, he just shallow a smile, a modest tell you: "I will treat every customer as their friends, sincerely get along with them, for their questions I will give patient answer, I believe that sincerity and patience are the customer will choose me as one of the reasons for their service, of course, we are Wolong products of good quality and high cost performance, I will appropriate the products of our company of these advantages to each customer".
Although it is a very simple words, it is very useful, it is worth every business managers for reference and study. Wolong doing good business these days, the electronic Commerce Department and sales department the phone ringing off the hook, as a result of sales department and electronic commerce two departments are not in a office, for small make up just to Wolong ding this name is not strange, because almost every day for the customer to call the electricity for ding manager consulting products, now that I think about it, butyl managers can won the sale champion is taken for granted!
"Sometimes there will be more customers at night to play my business phone consulting products, then I have to rest, but in the face of the customer I will sort out their own ideas, listen carefully to them, just like chatting with friends. Remember about twelve o 'clock in the evening, a client called and said you want a dragon baby big slide, but for my company's service and product superiority and so on all don't know, I will communicate with the customer patience, fully calls for more than an hour, and then said to give me the company account transfer, ready to buy, I immediately once leng, this is my highest efficiency of the service at a time. Later I ask the customer how can so resolutely chose our products, customer told me that was moved by my patience and sincerity, before and I chat, he has consulted several, but they are lack of patience. Due" Butyl manager or so patiently told us her sales process.
Yes, effect is mutual, only treat customers as friends, believe that customers will be able to see that, at the same time, it will let us be friends, only enough sincerity to the customer and the patience, believe that will win the trust of customers!
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